Special Package at The Portman Ritz-Carlton Health Club

Relax, re-energize and get closer to your fitness goals with The Ritz-Carlton Health Club. The gorgeous gym has a full range of cardiovascular and weight training machines, both indoor and outdoor swimming pools, and a full squash court. The facility is also equipped with sauna rooms and whirlpool, for a pampering after your workout. Besides group fitness classes, the Health Club also provides massage services. A one-month membership is only 1,688rmb. A Gym Day Pass is 199rmb (not including pool), while Pool Day Passes are 238rmb/298rmb for weekdays/weekends respectively. Each day pass includes a salad set and a glass of juice. Check below for more details!
2020-06-02 2020-06-30

Special Package at The Portman Ritz-Carlton Health Club


Programme provided by the event organizer and is subject to change.


You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.

Delivery Area

SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.

Contact Us

You can contact SmartTicket via our Contact Us page or by phone at 400 821 3624, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)

SmartTicket's online ticket ordering and delivery service for this event has now closed.


Operation Hours: Daily, 7am-11pm

Facilities/Services included:

  • Bottle Water
  • Towels and Slippers
  • Shower Gel and Shampoo
  • Sauna and Steam Bath
  • One salad set and one glass of juice

Additional charge if needed:

  • Squash Racket: 50rmb for an hour
  • Squash Ball: 20rmb for an hour

Terms & Conditions:

  • For Pool Day Passes, please make an usage appointment before 24hours through phone call.
  • For one-month membership, please register at the gym club on the 7th floor of the Shanghai Portman Ritz-Carlton within 30 days of purchase.



Pool Day Pass

One day pass on weekdays for 238rmb, not including gym

One day pass on weekends for 298rmb, not including gym


Gym Day Pass

One day pass for 199rmb, not including pool


One-month Membership

One month pass for 1,688rmb for both gym, indoor/outdoor swimming pools


Outdoor Swimming Pool

Indoor Swimming Pool

Frequently Asked Questions
  • Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.

  • How do I pay for my tickets?

    We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .

  • What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.

  • I live outside Shanghai, how can I get my tickets?

    We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.

  • Oops! I missed the online payment QR code the first time!

    If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

  • Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.

  • If I lose my ticket, can I get a replacement?

    Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.

You can contact SmartTicket via our Contact Us page or by phone at 400 821 3624, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)