Shanghai Disneyland

Be their guest, be their guest! The Happiest Place on Earth provides family friendly entertainment for kids of all ages (even fully-grown kids) with world-class rides, games, food and entertainment, and of course, all you favorite Disney characters meeting and greeting the guests. The park consists of seven themed areas: Mickey Avenue, Gardens of Imagination, Fantasyland, Treasure Cove, Adventure Isle, Tomorrowland, and Toy Story Land. Highlights include the harrowing TRON Lightcycle Power Run, the Star Wars Launch Day, Buzz Lightyear Planet Rescue, Pirates of the Caribbean – Battle for the Sunken Treasure,and many, many more. Fantasy, romance, and adventure abound at China’s only official Disney park — a highlight to any trip to Shanghai.
2021-07-20 2021-12-31

Shanghai Disneyland


Programme provided by the event organizer and is subject to change.


You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.

Delivery Area

SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.

Contact Us

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)

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Ticketing Details:

Please Note: Children under 16-years-old must be accompanied by an adult.

When booking your tickets to Shanghai Disneyland, you are required to provide your passport number with your booking order. When you arrive at the gate, you will be required to show your passport to receive entry.  You will not be issued paper tickets.  This requirement is Shanghai Disneyland's policy. Thanks you for understanding.

Standard Entry (persons above 1.4 meters)
Children’s Entry (person between 1.0 - 1.4 meters)
Children below 1.0 meter receive free entry

Park Hours:

Daily, 8am to 8pm

Getting There:

The easiest way into Shanghai Disney from the city is by metro. The Disney Resort is the final stop on Line 11, which is just a hop, skip, and a jump from Disneyland, Disneytown, and Wishing Star Park. Shuttle buses to the park are also available at the following pick-up points: Shanghai Railway Station, Shanghai South Railway Station, Hongqiao Transportation, and Shanghai Pudong International Airport—or you can take a local bus through the Pudong Bus Line 50/51/52. Taking a taxi is an option: there is a pick-up/drop-off spot at the West Public Transportation Hub right outside of the park. Parking in the Disney Resort is available if you’re fancy and want to drive your own car (100rmb before 1pm and 30rmb after 1pm). Scooters are also welcome.

Food & Drinks:

At Shanghai Disney food varies in fanciness from kiosks to casual to fine dining. If you are spending the day in the parks you can find easy cheap options both western and Chinese—rice bowls, sandwiches, and even Peking Duck pizza in the shape of Mickey’s head. The park also has a sweet side with bakeries such as BreadTalk and Merlin’s Magic Recipe. Casual dining will run about 15rmb-50rmb per person. In-between causal and fancy you’ll find family style buffets in Disneytown serving both Chinese and western food (100rmb-300rmb). Character dining in Fantasyland will cost you a little more (300rmb-500rmb)—because Donald Duck doesn’t cook for free.


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Frequently Asked Questions
  • Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.

  • How do I pay for my tickets?

    We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .

  • What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.

  • I live outside Shanghai, how can I get my tickets?

    We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.

  • Oops! I missed the online payment QR code the first time!

    If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

  • Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.

  • If I lose my ticket, can I get a replacement?

    Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)