Root With Blues: Cotton Club BandThe Lincoln Center welcomes the Cotton Club this month! Playing three concerts throughout April, singer Yiko will lead the blues band, with TobyMak on trumpet, Edward Hart on drums, Gregory Smith on guitar and Jorland Paulino on bass. Tickets are limited — don’t miss out!
Root With Blues: Cotton Club Band
Programme provided by the event organizer and is subject to change.
You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.
SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.
You can contact SmartTicket via our Contact Us page or by phone at 400 821 3624, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)
Jazz at Lincoln Center ShanghaiDark, intimate and chic jazz lounge set up in partnership with the famed New York institution, Jazz at Lincoln Center regularly rotates in two- to three-week residencies, from fresh conservatory graduates to grizzled industry veterans and regulars at the New York branch. The lounge is separated into table in front of the stage, some counter seating around the edges of the room and some mezzanine seating. Regularly draws the stranger denizens of Shanghai's jazz scene and music students on their jazz elective. Not a bad spot for date night, either. They typically do two showings per night, one at 7.30pm, and again at 9.30pm. The menu of cocktails and food is courtesy of Light & Salt Backstage from across the corridor.
Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.
We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .
Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.
We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.
If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.
Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.
Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.