Family Summer Staycation at Pudong Shangri-La: SmartShanghai Exclusive Deal

The Pudong Shangri-La has a fantastic staycation for families, and is the only staycation deal valid until December of this year. First come, first serve, so get your packages ahead of time for October Holiday! Treat yourself and the kids to a fun staycation at the Pudong Shangri-La, located on the east bank of the Huangpu River with a gorgeous skyline view overlooking the Bund. This deal is valid until December 30th with no black-out dates. Beat the heat with a refreshing dip into the pool, or cycling along the Bund before finishing up with an indulgent dining experience at Yi Café 13 different food stations. Plus, late check-out at 4pm! Package includes a one-night stay in a Deluxe Bund Room, breakfast for 2 adults and 2 children under 6, daily hotel credit for the swimming pool, bike riding, spa and dining, access to the playground, and an option for a special 600rmb dinner voucher for 2 adults and 2 children at Yi Cafe. Only on SmartTicket!
2020-08-01 2020-12-30

Family Summer Staycation at Pudong Shangri-La: SmartShanghai Exclusive Deal

Programme

Programme provided by the event organizer and is subject to change.

Payment

You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.

Delivery Area

SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.

Contact Us

You can contact SmartTicket via our Contact Us page or by phone at 400 821 3624, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)

After booking on SmartTicket, you'll receive an email confirmation with your e-Ticket number. Once that is received, call (86 21) 6882 8888 ext. to select your booking date for hotel between now and December 30th. Check-in 2pm, and a special Late-Check-out 4pm. They will have your booking number on file.

SmartTicket's online ticket ordering and delivery service for this event has now closed.

Details

After booking on SmartTicket, you'll receive an email confirmation with your e-Ticket number. Once that is received, call (86 21) 6882 8888 ext. to select your booking date for hotel between now and December 30th. Check-in 2pm, and a special Late Check-out at 4pm. They will have your booking number on file

Smart Ticket Deal Price: RMB 1,318 net per room per night

Plus Optional Special Deal (pay at Front Desk, only with Smart Ticket room package purchased): Yi Café dinner voucher for 2 adults and 2 children under 6 with RMB 600

              1-night stay in Deluxe Bund Room. Featuring options for 1 King Size Bed, or 2 Twin Size Beds. You can also request up to 1-crib per room. 

              Daily breakfast for 2 adults and 2 children under 6

              Late check-out till 4pm (subject to room availability)

              Daily hotel credit RMB 200, valid for swimming activity, bike riding, food and beverage (exclude Seventh Son), laundry service and spa, etc.

              Enjoy Kids' Land Playground access

Terms and Conditions

              Valid from now on till 30 December 2020.

              Once SmartTicket packages are purchased, please call the hotel  (86 21) 6882 8888 ext. Reservation and inform the reservation agent that you have paid through SmartTicket and would like to place your booking date.

              Hotel credit is valid during the stay period only. Daily credit is valid for each stay day, not for accumulation or to be used the next day. Unused credit is non-refundable.

              Offer is not valid in conjunction with other promotions.

              Guest can purchase 1 dinner voucher for 2 adults and 2 children under 6 with each room each night at Front Desk.

Frequently Asked Questions
  • Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.

  • How do I pay for my tickets?

    We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .

  • What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.

  • I live outside Shanghai, how can I get my tickets?

    We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.

  • Oops! I missed the online payment QR code the first time!

    If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

  • Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.

  • If I lose my ticket, can I get a replacement?

    Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.

You can contact SmartTicket via our Contact Us page or by phone at 400 821 3624, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)