Park Hyatt Staycation

Take the family to Park Hyatt for a weekend staycation to reset. When you book the family package from now until Dec 31, you will get a one night stay at Park King, free upgrade to River View King upon hotel room availability, complimentary wellness welcome amenity on the day of arrival, breakfast for two adults and one child (age 6 or under), complimentary visit of 85F infinity pool and 24hours fitness center, and a complimentary round of mini-bar (non-alcohol beverages only) and snacks. The family package is 1999rmb per room per night and is valid for stays from now until Mar 3, 2022. Cannot be used for stays on Dec 24-25, Dec 31-Jan 1 2022, or Jan 31-Feb 5 2022.







Park Hyatt is also offering a special on their anniversary room package when you book from now until Dec 31. The package includes two room nights stay at Park King (combinations available are: 1 room for 2 nights, 2 room for 1 night or 1 room each time separately.) Each room includes breakfast for two adults and one child (6 years old) and complimentary use of the infinity swimming pool and 24hours fitness center. For those celebrating an anniversary or birthday guests, enjoy a free upgrade to Deluxe King Room (66-80sqm) upon hotel room availability. Welcome fruit and an anniversary amenity will be provided on the day of arrival. The anniversary room package



is 3,666rmb from Sunday to Thursday and 4,066rmb Friday & Saturday. Cannot be used for stays on Dec 24-25, Dec 31-Jan 1 2022, or Jan 31-Feb 5 2022.
2021-12-06 2021-12-31

Park Hyatt Staycation

Programme

Programme provided by the event organizer and is subject to change.

Payment

You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.

Delivery Area

SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.

Contact Us

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)

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SmartTicket's online ticket ordering and delivery service for this event has now closed.

Details

For inquiries and reservations:please contact +86 21 3855 1516 or PHshanghai.Reservations@hyatt.com. Reservations are required 2 day in advance. Above prices are inclusive of all service charge and government tax.

1999rmb package includes the following:

• One night stay at Park King
• Free upgrade to River View King upon hotel room availability.
• Complimentary wellness welcome amenity on the day of arrival
• Breakfast for two adults and one children (aged 6 or under )
• Complimentary visit of 85F infinity pool and 24hours fitness center
• Complimentary 1 round of mini-bar (non-alcohol beverages only) and snacks

Booking period: 2021.11.23 – 2021.12.31
Staying period: 2021.11.23 – 2022.3.31
Black out date: 24 &25 Dec 2021, 31Dec 2021, 1 Jan 2022, 31 Jan 2022, 01 to 05 Feb 2022

3666/4066rmb two night stay includes the above plus:

2 rooms or 2 nights at RMB 3,666 during Weekdays ( Sunday, Monday, Tuesday, Wednesday, Thursday)
at RMB 4,066 during Weekends ( Friday, Saturday)

  • Two room nights stay at Park King (Free combination available includes: 1 room for 2 nights, 2 room for 1 night or 1 room each time separately)
  • Each room includes breakfast for two adults and one child (6 years old)
  • Complimentary use infinity swimming pool and 24hours fitness center
  • For anniversary or birthday guest, free upgrade to Deluxe King Room (66-80sqm) upon hotel room availability.
  • Welcome fruit and anniversary amenity on the day of arrival


Booking period: 2021.11.23 – 2021.12.31
Staying period: 2021.11.23 – 2022.3.31
Black out date: 25 Dec 2021, 31Dec 2021, 1 Jan 2022, 31 Jan 2022, 01 to 05 Feb 2022

Frequently Asked Questions
  • Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.

  • How do I pay for my tickets?

    We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .

  • What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.

  • I live outside Shanghai, how can I get my tickets?

    We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.

  • Oops! I missed the online payment QR code the first time!

    If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

  • Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.

  • If I lose my ticket, can I get a replacement?

    Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)