Museum of Ice Cream

Museum of Ice Cream is not your ordinary museum! They create multi-sensorial installations that connect people and spread joy. Get ready to be transported into a world where all your wildest ice cream dreams come true and where you can rediscover the kid in you. You can learn trivia facts about ice cream flavours around the world, slide down a 2-story slide to collect your ice cream or take a dip in a pool filled with millions of sprinkles. MOIC was founded in New York, USA, and is now at Taikoo Li Qiantan, Shanghai for a limited time only, bringing you a sprinkle-tastic pink wonderland experience!
2023-01-18 2023-02-14

Museum of Ice Cream

Programme

Programme provided by the event organizer and is subject to change.

Payment

You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.

Delivery Area

SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.

Contact Us

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)

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  • Tue
    7
  • Wed
    8
  • Thu
    9
  • Fri
    10
  • Sat
    11
  • Sun
    12
  • Tue
    14
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  • Buy Online
  • Tue

    Feb 7

    Youth Student Ticket / 98 RMB (E-Ticket)
  • Tue

    Feb 7

    Single Ticket (Weekday) / 118 RMB (E-Ticket)
  • Tue

    Feb 7

    Couple Ticket (Weekday) / 208 RMB (E-Ticket)
Please note: Ticket information for this event is not in real-time. Occasionally, tickets sell out faster than we can update the site. On weekdays, availability is updated several times throughout the day. In all cases, final confirmation will be sent within one working day.
Seating Plan

No Seating Plan Available

Details

 

【Terms & Condition】

1. General opening hours are from Tuesday to Sunday: 11:30-20:00 (Last Entry at 20:00). Closing on Mondays and Jan 29th.

2. There is a height limit for this entry. Children under 1.2m in height (inclusive) need to be accompanied by their parents to enter the venue. The guardian must sign a safety commitment before entering the venue for children under 90cm.

3.The Youth ticket is meant for student

s under the age of 18 years old (inclusive). Those who purchase this category would need to produce the relevant documentation (e.g. identification card, student ID) at the point of entry. 

4. Please do not bring in any outside drinks and food, as the whole venue is non-smoking.

5. One ticket per person, valid for one entry. In order to ensure your smooth admission, please ensure that the real-person entrant information is consistent with the application information when you reserve the admission ticket.

6. In case of changes in venue information caused by unpredictable and unavoidable  factors such as special weather, emergencies, and venue management and control, or if the above regulations conflict with special circumstances, the requirements of the venue shall prevail.

7. In case of crowds entering the venue, in order to ensure the quality of the experience, the museum has the right to take measures to limit the flow, and the audience is requested to queue up and wait for admission.

Frequently Asked Questions
  • Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.

  • How do I pay for my tickets?

    We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .

  • What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.

  • I live outside Shanghai, how can I get my tickets?

    We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.

  • Oops! I missed the online payment QR code the first time!

    If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

  • Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.

  • If I lose my ticket, can I get a replacement?

    Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)