Grand Hyatt Christmas Dining Experience

Spend the holiday season indulging in dinner at Grand Hyatt Shanghai. Go on a sky-high exploration that ignites your senses as Christmas Eve and Christmas Day special by having a warm meal at the Grand Hyatt's restaurants. On 56 has a special buffet dinner in store for Dec 24 as well as lunch and dinner buffets available from Dec 25-26. Seafood lovers might want to try Kobachi's 6-course Christmas Eve dinner set which includes free-flow plum wine and sake or their 5-course lunch and dinner options for Dec 25-26. Their Cloud 9 restaurant also has a Christmas Eve dinner special where you can enjoy a 6-course tapas meal and a 4-course tapas set menu from Dec 25-26. Enjoy a glamorous 8-course dinner at Impression Gallery & Dining from Dec 24-26. Dinner on Dec 24 includes one Christmas-themed cocktail. No matter which option you choose, you can revel in the holiday festivities at the Grand Hyatt.
2021-12-24 2021-12-25

Grand Hyatt Christmas Dining Experience


Programme provided by the event organizer and is subject to change.


You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.

Delivery Area

SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.

Contact Us

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)

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ON 56 Christmas Eve & Christmas Day

Grand Hyatt Shanghai unveils its fully upgraded all-day dining restaurant on the 56th floor. The new buffet experience is complemented by an unbeatable panoramic view through their floor-to-ceiling windows. They've got four stations featuring a gourmet spread of international and seafood specials, each featuring a live cooking station, with fresh handmade pasta and a live wok station. Top-notch desserts, too. Stealing the limelight of the buffet spread are cooked-to-order Australian beef and smoked and braised choice cuts. ON56 also features a live station serving Neapolitan pizza.

Kobachi Christmas Eve & Christmas Day

Perched on the 56th floor of the Jin Mao Tower, this fine dining Japanese restaurant in the Grand Hyatt Hotel offers premium-grade sushi, sashimi, yakitori, and some spectacular skyline views.

CLOUD 9Christmas Eve & Christmas Day

Perched on the 87th floor of the Jin Mao Tower, Cloud 9, the Grand Hyatt's hotel bar, offers one of the best views in Asia. Make sure you get a table facing west for views of the Bund, Pearl Tower, and the lights of Puxi; windowscapes of its new, taller neighbor, the Shanghai World Financial Center, are to the southeast.

Impression Gallery & Dining Christmas Eve & Christmas Day

Artistic flair meets gourmet cuisine at Impression Gallery and Dining, Grand Hyatt Shanghai’s bright new addition to its food and beverage venues, presenting an extraordinary interpretation of a fusion of classical art and cultural, artistic homage. Located on the 53rd floor of the iconic Jin Mao tower, the epicurean experience has been created based on the inspirations of renowned impressionist artists, combined with carefully sourced international produce to create impressive flavors.

Frequently Asked Questions
  • Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.

  • How do I pay for my tickets?

    We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .

  • What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.

  • I live outside Shanghai, how can I get my tickets?

    We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.

  • Oops! I missed the online payment QR code the first time!

    If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

  • Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.

  • If I lose my ticket, can I get a replacement?

    Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)