Exclusive Staycation for SmartShanghai Users

Tired of talking constantly about world pandemics? Need a little detox/retox? W Shanghai -The Bund welcomes you to an all-access experience on the North Bund. Book a "Cozy Room" through SmartTicket, and for an additional 10 RMB, get breakfast in bed, free-flow food and drinks for dinner, and a spa treatment, ALL FOR TWO PEOPLE! You can even bring your pet, with the 1,000 RMB cleaning fee waived! Pets ARE Welcome.
2020-05-06 2020-05-31

Exclusive Staycation for SmartShanghai Users

Programme

Programme provided by the event organizer and is subject to change.

Payment

You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.

Delivery Area

SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.

Contact Us

You can contact SmartTicket via our Contact Us page or by phone at 400 821 3624, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)

After booking on SmartTicket, you'll receive an email confirmation with your e-Ticket number. Once that is received, call W Shanghai - The Bund (+86 2286 9999) to select your booking date for hotel and spa treatment between now and August 31st. Check-in 3pm, Check-out 12pm. SPA 9am-9pm. They will have your booking number on file.

SmartTicket's online ticket ordering and delivery service for this event has now closed.

Details

THIS DEAL IS SOLD OUT MAY 1 - 5th!!! New tickets uploaded, and available May 6th till May 31st. 

W Shanghai - The Bund is offering exclusively on SmartShanghai an experience package (not a staycation!). After booking, you'll received an email with an e-Ticket number. Once received, please contact W Shanghai - The Bund to confirm and select the booking dates for your hotel stay and spa treatments. The hotel will have your booking number on file.

You can contact W Shanghai - The Bund to confirm dates via:
Email: Reservations.wshanghai@whotels.com
Phone: (+86 2286 9999) between 9am - 6pm

A GREAT DEAL:
A "Cozy Room" costs (including service fee) is: 2,192 RMB

Add 10 RMB for an exclusive Insider deal and access all this:

√ Breakfast in bed obviously included for two!

√ DETOX at AWAY Spa: Two monumentally relaxing spa treatments for two!

√ RETOX WITH access to happy hour for two! W Shanghai's signature HAPPY HOUR is truly happy! You won't find another happy hour as fantastic as this anywhere in Shanghai :

Buffet style with cold cuts and cheese, fruits, desserts plus daily changing hot samples on the stage. Come in and savour Chef's creations!

Beverages includes wines, bubbles, cocktails, brews and more. 

If the weather is nice, take your happy hour outside to one of Shanghai's most iconic terraces!



Special Note: Terms and Conditions apply. HIGHLY recommended to book at least two days in advance due to popularity of this deal. AWAY SPA reservations are subject to availability. SPA Treatments are not available for walk-ins. 

Check-in Time: 3pm
Check-Out time: 12 noon
Spa Hours: 9am - 9pm

Frequently Asked Questions
  • Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.

  • How do I pay for my tickets?

    We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .

  • What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.

  • I live outside Shanghai, how can I get my tickets?

    We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.

  • Oops! I missed the online payment QR code the first time!

    If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

  • Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.

  • If I lose my ticket, can I get a replacement?

    Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.

You can contact SmartTicket via our Contact Us page or by phone at 400 821 3624, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)