teamLab Borderless Shanghai

teamLab Borderless Shanghai is the result of the feverish imaginations of Japanese art collective teamLab, an interdisciplinary group of artists, designers, mathematicians, engineers, and programmers self-labelled as "ultra-technologists." A mind-blowing, futuristic take on art, not a fad, but a big, big thing. The 6,600 sqm facility houses about 50 digital and mind-bending artworks, some brand new and never seen before. Wander among crystal columns, digital waterfalls, a forest of resonating lamps, a tunnel of lasers, and a tea house where your drink unfolds and evolves with light and illusion as you pick it up. Children under the height of 1 meter get in free.
2021-01-04 2023-12-31

teamLab Borderless Shanghai


Programme provided by the event organizer and is subject to change.


You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.

Delivery Area

SmartTicket charges a delivery fee of 15rmb for paper ticket orders. We deliver to hotels, offices and private residences, even on weekends and in the evening. You can pick the delivery date/time during the booking process. If you have any further enquiries, please contact us here.

Contact Us

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)

Order Directly on your phone
Scan this code with WeChat
SmartTicket WeChat mini program event QR code
  • Date
  • Price Categories
  • Quantity
  • Buy Online
  • Valid till Dec 31, 2023

    Children Ticket(1-1.4m) / 199 RMB (E-Ticket)


    Sold Out

  • Valid till Dec 31, 2023

    Open Ticket / 249 RMB (E-Ticket)
Please note: Ticket information for this event is not in real-time. Occasionally, tickets sell out faster than we can update the site. On weekdays, availability is updated several times throughout the day. In all cases, final confirmation will be sent within one working day.
Seating Plan

teamLab Borderless

A futuristic wonderland of a museum, by Japanese digital art collective teamLab. Inside, it's a fantasy world spread across many rooms, with endlessly changing and interactive projections creating a disorienting trip akin to that bit in 2001: A Space Odyssey where things get super weird. Sensory overload. It's only the second one in the world, after the original in Tokyo.

Bldg. C-2, 100 Huayuan Gang Lu, near Bansongyuan Lu

Full Listing | Taxi Printout


Note, certain security measures are in place during the Special Period:

  • Masks are mandatory at all times.
  • Temperature checks are in place at the door.
  • ID/Passports and health registration codes (suishenma) must be presented.
  • All visitors are required to register with their real names.
  • Visitors must keep 1 meter distance from each other while queueing.
  • Visitors must keep 1.5 meter distance from each other inside the building.

Ticketing Instructions:

  • Ticket to teamLab Borderless does not include entrance to En Tea house.
  • All tickets are nonrefundable and un-exchangeable. Tickets are only valid before expiration date of the package.
  • Child under the height of 1 meter do not need a ticket.
  • Security checks are necessary prior to entering the museum.
  • Smoking, eating, and drinking are strictly forbidden.
  • Large-size luggage or backpacks, umbrellas, and other items that the museum staff regards as adverse to the experience of other visitors, are not permitted.
  • Photography is allowed. However, all types of flashlights, selfie sticks, and tripods are strictly forbidden.
  • Entrance into the museum is subject to foot traffic control. If the number of visitors exceeds the capacity of the venue, you may be asked to queue outside.
  • Due to the on-going COVID-19 pandemic, teamLab Borderless now follows special procedures and hours.

Special hours:

  • Tue-Fri, 10.30am-6pm (Last entry at 5pm)
  • Weekends and Public Holidays, 10.30am-8pm (Last entry at 7pm)
  • Venue closed Mondays of every month.
  • All visitors must reserve a spot prior to entrance through WeChat Official Account: teamLab无界上海

EPSON teamLab Wujie Art Museum has always strictly implemented the relevant requirements of epidemic prevention and control to create a safe and healthy visiting environment for you,Therefore, please be sure to know the following precautions,Before you plan to visit the museum, please make sure you have the following preparations

  • Green "Sui Shen Code" or "Offline Code"
  • Make an appointment to visit on the official appointment platform
  • No fever, cough and other symptoms

After you arrive at the museum, please cooperate with us to complete the following tasks:

  • Scan the museum code or show the offline code + ID card
  • Wear a mask during admission and visit
  • Maintain appropriate social distance from others
  • We will do our best to ensure your peace of mind during the special period
  • Disinfection of the whole building and surrounding areas twice a day
  • 72-hour nucleic acid negative certificate of the staff in the museum
  • The instantaneous passenger flow is controlled at 50% of the maximum carrying capacity

Crows are Chased and the Chasing Crows are Destined to be Chased as well, Flying Beyond Borders

Memory of Topography

The Way of the Sea, Transcending Space - Continuous Small Universe, Colors of Life

Forest of Resonating

The Columns

Born From the Darkness a Loving, and Beautiful World

Crystal World


Universe of Water Particles on a Rock Hill where People Gather

Frequently Asked Questions
  • Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. Sometime the tickets price categories' name won't be matched on the actually physical tickets. But the value will be the same you choose.

  • How do I pay for my tickets?

    We have a couple of payment options available; 1. Online Payment: We now support WeChat and Alipay for online purchases. Simply scan the QR the payment page directs you to. 2. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number) .

  • What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets.

  • I live outside Shanghai, how can I get my tickets?

    We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai. For this option, purchase the tickets online using Alipay or WeChat. Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the "cash on delivery" area map). Overseas customers may also choose the bank transfer option by emailing us. We will then send you an invoice with the bank transfer info after you’ve placed the order. However, the delivery address must be in Shanghai, for example, to a hotel. For more details, please contact us.

  • Oops! I missed the online payment QR code the first time!

    If you missed your payment QR code, you can find it again on the Order Status page. Enter your booking code and email address, then click the big green "Pending Payment" button. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

  • Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process.

  • If I lose my ticket, can I get a replacement?

    Unfortunately, all physical tickets are not replaceable. The concert venues have fixed seat numbers, and to avoid conflicts caused by duplicate tickets with the same seats, ticketing agencies and promoters are not permitted to print tickets twice. If you've lost your e-ticket, you can login to the order status page and resend the e-ticket to your email.

You can contact SmartTicket via our Contact Us page or by phone at 139 162 18425, select extension 1. Our operating hours are from Mon-Thu, 10am-6pm, and Friday, 10am-4pm. (Lunch break between 1pm-2pm)