You may pay in cash, or with a local Union Pay Card (with your pin number), Alipay or WeChat Pay. Unfortunately we are unable to accept foreign credit cards at the moment.
SmartTicket offers free delivery within the first ring-road in Shanghai. A 20rmb delivery fee applies for deliveries outside the first ring-road. We deliver to hotels, offices and private residences, even on weekends and in the evening.
Get in touch with us here, or call 400 821 3624 from Monday-Friday, 10am-6pm if you have any questions.
Shanghai Circus WorldThis Epcot Center-styled arena was completely refurbished in 2005 to prepare for ERA: Intersection in Time, the multi-million dollar acrobat/circus show that runs daily. Fetchingly modern, Shanghai Circus World boasts a revolving stage, computer controlled lighting, mirrored cage and digital water curtain.
Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected.
Upon delivery of your tickets, you may pay our delivery staff directly (either in cash, or with a local Union Pay card with pin code). Online payment (Alipay and Wechat payment) are avaiable as well. We only accept payments made in Chinese yuan. If you need a company fapiao for your purchase, then please email us.
Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets, and not the 20rmb handling fee.
SmartTicket can provide online payment ( with Alipay and Wechat) and Shunfeng Express shipping to you if you happen to be located out of Shanghai. In this suituation, you will need to leave us the shipping address in Chinese and we'll be in touch to sort it out. Unfortunately, our cash on delivery service is only available for Shanghai Area. Sorry for the inconvenience.
Hey! you online payment smart dudes! If you missed your payment QR Code at the first time, you are always welcom to find them back on Order Status, enter your booking code and your email address and click the big Green "PENGDING PAYMENT".
Other questions? Contact our customer support by email | phone: (021) 400-821-3624